Credentials & Quality

Our Approach to Credentials, Quality & Compliance

Trust matters to districts and families. Here is how we work — described plainly, without overpromising.

Educator credential verification

We review each educator's qualifications against the role, grade level and requirements of the specific assignment before they are placed.

Background screening where required

Where a state, district or contract requires background screening, it is completed before services begin.

State-specific qualification requirements

Requirements differ by state. Service availability depends on state rules, the qualifications of available staff and the terms of each district contract.

Staff onboarding and service quality

Educators are onboarded to the district's expectations, schedules and communication channels, with ongoing supervision from our teaching leadership.

Secure handling of educational records

Educational records are accessed only as authorized, used only to deliver agreed services, and never sold. Our public forms are not for student records — sensitive documents are exchanged only through channels agreed with the school or family.

Communication with schools and families

We agree on contacts, meeting cadence and reporting schedules up front so everyone knows what to expect.

Contractual responsibilities and documentation

Each engagement sets out the service scope, deliverables, records and reports in writing. Districts keep their legal responsibilities for IEP implementation and educational decisions.

Have questions about requirements in your state?

Request Staffing Information